PANDEMIC LEADERSHIP LEARNINGS 3 of 3

Leadership Insight:
Pay attention to your wider context as we move into the ‘next stage’ in order to respond most effectively. Think about leading with ‘flexible certainty’ as you make decisions and communicate with others.

This is the third of a three-part series of learnings from the pandemic. Previously we highlighted the importance of prioritizing personal well-being and sparking strong engagement with others. Only after you have prioritized yourself and your relationships will you have the creative focus required for your best problem solving and planning in the emerging hybrid work structures and environment. This fall we look at how we can effectively approach future planning.

Key Leadership Considerations

  • Ground yourself in a creative mindset – be curious about what is possible.
  • Identify key issues – focus on the top 3 priorities that need your attention.
  • Customize your plan – connect key issues to a strategy and clearly articulate actions.
  • Lead with ‘flexible certainty’ – provide clear direction while remaining ready to pivot.

Grab a notebook or open a file on your computer to answer these questions and better equip yourself for what’s ahead.

  1. What does ‘back to the office’ look like for you this fall?
  2. What are the actual issues and challenges you are facing currently? 
  3. How will you bring the concept of ‘flexible certainty’ into your thinking?
  4. We know that things can change ‘just like that’ – how are you planning differently?

Planning Strategies

  • Be realistic about the uncertainties and evolving nature of the current context.
  • Approach your plan with a positive, open mindset that sees opportunity and possibility. 
  • Identify what is in your control and what is not.
  • Create plans for each priority with timelines, action items and key people. 
  • Communicate clearly and frequently to ensure alignment.
  • Position your plans so they are clear, actionable and flexible.
  • Create feedback loops to learn how the new initiatives are being received.
  • If things don’t work out “fail fast”, move on, adjust, and try something new. 

Create a one-page strategic plan for your business and personal life with clear goals and actions. Include how and when you will communicate it, and create feedback loops to ensure both flexibility and clear direction.

“The leader is one who, out of the clutter, brings simplicity…out of discord, harmony…and out of difficulty, opportunity.”

Albert Einstein